Our Privacy Policy

Last Updated: 07/04/2025

De-Sunrise Water is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website [Your Website Address] (the “Site”) and use our services (the “Services”), including ordering water and contacting us. 

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Your name, email address, phone number, and delivery address.
  • Order Information: Details of the products you order, purchase history, and delivery instructions.
  • Account Information: If you create an account, your username and password.
  • Payment Information: Although we may use third-party payment processors, we may collect information related to your transactions. (Specify if you store any payment details directly).
  • Usage Data: Information about how you use our Site, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Communication Data: Records of your communications with us, including emails and phone calls.
  • Marketing Preferences: Your preferences for receiving marketing communications from us.
2. How We Collect Your Information

We collect your personal information in the following ways:

  • Directly from you: When you place an order, create an account, subscribe to our newsletter, contact us through the Site or other channels, or participate in surveys or promotions.
  • Automatically: When you browse our Site, we may collect Usage Data using cookies and similar tracking technologies. (See our Cookie Policy below for more details).
  • From third parties: We may receive information from third-party service providers, such as payment processors and analytics providers.
3. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide and manage our Services: To process your orders, arrange deliveries, manage your account, and provide customer support.
  • To communicate with you: To respond to your inquiries, provide order updates, and send important notices.
  • To personalize your experience: To tailor our content and offers to your interests and preferences.
  • For marketing and promotional purposes: To send you newsletters, special offers, and other marketing communications (where you have consented to receive them). You can opt-out of these communications at any time.
  • To improve our Site and Services: To analyze usage patterns, conduct research, and develop new features and offerings.
  • For security and fraud prevention: To protect our Site and Services from unauthorized access and fraudulent activities.
  • To comply with legal obligations: To respond to legal requests and comply with applicable laws and regulations in Nigeria.
4. How We Share Your Information

We may share your personal information with the following categories of recipients:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, delivery services, website hosting, email marketing, and analytics. These providers are contractually obligated to protect your information.
  • Business Partners: We may share information with business partners for specific purposes, such as joint promotions (with your consent).
  • Legal Authorities: We may disclose your information to law enforcement agencies, regulatory bodies, or other governmental authorities if required by law or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
     
5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include [Specify your security measures, e.g., encryption, secure servers, access controls]. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. 

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our Services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the specific purposes.  

7. Your Rights Under the NDPR (Nigeria Data Protection Regulation)

Under the Nigeria Data Protection Regulation, you have certain rights regarding your personal data, including the right to:

  • Request access to your personal data.
  • Request rectification or correction of your personal data.
  • Request the erasure of your personal data.
  • Request the restriction of processing of your personal data.
  • Object to the processing of your personal data.
  • Request the transfer of your personal data to another controller.
  • Withdraw your consent at any time (where processing is based on consent).
     

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with the NDPR.  

8. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those websites before providing any personal information.

9. Children’s Privacy

Our Services are not intended for children under the age of age, 1 – 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

De-Sunrise Water [5A Oremeji Street, Onipetesi Estate, Mangoro Bus-Stop, Abeokuta express way, Ikeja Lagos – Nigeria] [contact@natolakgloballink.com] [+234 809 622 2227]

By using our Site and Services, you signify your acceptance of this Privacy Policy.

Scroll to Top